By accessing or using our website, purchasing our products, or engaging with our services, you agree to be bound by the following terms and conditions ("Terms"). Please read these Terms carefully before using our products or services. If you do not agree to these Terms, please do not use our services.

 

1. Acceptance of Terms

 

• These Terms govern your use of our website, products, and services. By ordering from us, you agree to these Terms. We reserve the right to modify these Terms at any time, and it's your responsibility to review them periodically.

 

2. Product Information

 

• We strive to provide accurate product descriptions and images. However, we do not warrant that product descriptions or other content are accurate, complete, reliable, current, or error-free.

 

3. Purchasing Products

 

• Order Process: Placing an order constitutes an offer to buy our products. We may accept or decline your order at our discretion.

• Pricing: Prices are subject to change without notice. The price charged will be the price at the time of order confirmation.

• Payment: Payment must be received before your order can be accepted. We accept various forms of payment as specified during checkout.

 

4. Shipping and Delivery

 

• Shipping times are estimates and cannot be guaranteed. We are not responsible for delays caused by shipping carriers, natural disasters, or other events beyond our control.

• Risk of loss and title for items purchased pass to you upon delivery to the carrier.

 

5. Returns and Refunds

 

• Returns are subject to our Return Policy, which includes a 2-year warranty on our cushions for manufacturing defects. Please refer to our specific Guarantee page for details.

 

6. Warranty

 

• Elmara cushions come with a 2-year warranty against manufacturing defects. This warranty does not cover normal wear and tear or damage due to misuse.

 

7. Liability Limitation

 

• Elmara is not liable for any indirect, incidental, special, or consequential damages resulting from the use or inability to use our products or services.

 

8. Intellectual Property

 

• All content on our site, including text, graphics, logos, and images, is the property of Elmara or its content suppliers and protected by international copyright laws.

 

9. Privacy

 

• Your use of our site is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices.

 

10. User Conduct

 

• You agree not to use our site or services for any illegal or unauthorized purpose, including but not limited to transmitting viruses, worms, or any other code of a destructive nature.

 

11. Termination

 

• We may terminate or suspend access to our service immediately, without prior notice or liability, for any reason whatsoever, including breach of these Terms.

 

12. Governing Law

 

• These Terms shall be governed and construed in accordance with the laws of Canada, without regard to its conflict of law provisions.

 

13. Dispute Resolution

 

• Any disputes arising out of or relating to these Terms or the use of our services shall be resolved through binding arbitration in Canada, unless otherwise agreed.

 

14. Changes to Terms

 

• We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our site. Your continued use of our services after changes constitutes your acceptance of the new Terms.